Terms of service

Last Updated: 22/09/2026

Welcome to Homevex. By accessing or using our website and purchasing products from Homevex, you agree to these Terms of Service. Please read them carefully before using our website or placing an order.

1. About Homevex

Homevex is an online store offering home and kitchen products to customers in India.

These Terms of Service apply to all visitors, users, and customers who access or use our website.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information on our website are accurate.

However:

  • Product colors or appearance may vary slightly from images due to availability, lighting, or screen settings.
  • Product availability may change without notice.
  • Some products may have specific usage, return, or warranty restrictions.
  • We reserve the right to correct errors or update product information when necessary.

3. Prices and Payments

All product prices are displayed in Indian Rupees (INR), unless otherwise stated.

We reserve the right to change product prices at any time without prior notice.

The price applicable to your order is the price displayed at the time you place your order.

Payment must be successfully completed through the payment methods available at checkout.

4. Orders

When you place an order, you are making a request to purchase the selected products.

We reserve the right to accept, reject, or cancel an order in certain circumstances, including:

  • Product being unavailable or out of stock
  • Pricing or listing errors
  • An address or pincode being unserviceable
  • Other circumstances that prevent us from fulfilling the order

If we cancel an order for one of these reasons after payment has been made, the applicable amount will be refunded.

5. Order Cancellation and Changes

Orders may be processed shortly after confirmation.

Therefore, orders generally cannot be cancelled or modified after confirmation.

This may include changes to:

  • Product
  • Quantity
  • Delivery address
  • Other order details

Exceptions may apply where an order cannot be fulfilled due to circumstances such as stock availability, pricing errors, or an unserviceable pincode.

6. Shipping and Delivery

We currently ship orders within India.

Estimated delivery times may vary depending on the delivery location, courier service, holidays, weather, operational issues, and other circumstances.

For more information, please refer to our Shipping Policy.

Customers are responsible for providing a complete and accurate delivery address.

7. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

Customers should review that policy before placing an order, including the applicable reporting period and requirements for damaged, defective, incorrect, or missing products.

8. Intellectual Property

All content on the Homevex website, including logos, brand names, images, graphics, text, designs, and other materials, is owned by or used by Homevex with appropriate rights or permission, unless otherwise stated.

You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without permission.

9. Prohibited Use

You agree not to use our website:

  • For any unlawful purpose
  • To violate applicable laws or regulations
  • To interfere with the operation or security of our website
  • To attempt unauthorized access to our systems
  • To submit false or misleading information
  • To misuse our website or services

10. Third-Party Services

Our store may use third-party services, applications, payment providers, shipping providers, and other service providers to operate our business.

Your use of certain third-party services may also be subject to their own terms and policies.

11. Website Availability

We do not guarantee that our website will always be available, uninterrupted, or error-free.

We may temporarily suspend or modify the website for maintenance, updates, technical issues, or other operational reasons.

12. Limitation of Liability

To the extent permitted by applicable law, Homevex will not be responsible for losses or damages resulting from circumstances beyond our reasonable control, including courier delays, technical failures, service interruptions, or other external events.

Nothing in these Terms is intended to limit any rights that cannot legally be excluded under applicable law.

13. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated "Last Updated" date.

Your continued use of the website after changes are posted means that you accept the updated Terms.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes will be subject to the jurisdiction of the appropriate courts in India.

15. Contact Us

If you have questions regarding these Terms of Service, please contact us:

Business Name: Homevex
Email: [YOUR SUPPORT GMAIL HERE]
Country: India